PRIVACY POLICY
Last updated: June 17, 2026. This policy explains how Tech9grow collects, uses, and protects your personal information.
1. Who We Are
Tech9grow is a digital marketing agency based in Calgary, Alberta, Canada. We provide SEO, Google Ads, Meta Ads, social media management, and website design services. For privacy-related questions, contact us at hello@tech9grow.com.
2. Information We Collect
We collect the following information when you use our website or contact us:
- Contact information: Name, phone number, email address (when you submit our contact form)
- Business information: Company name, website URL, business type (when provided)
- Usage data: Pages visited, time on site, browser type, device type (via Google Analytics)
- Communication data: Messages sent via WhatsApp, email, or our contact form
3. How We Use Your Information
- To respond to your enquiries and deliver your free audit
- To provide our digital marketing services if you become a client
- To improve our website and user experience
- To send relevant updates about our services (with your consent)
- To comply with legal obligations under Canadian law
4. CASL Compliance
We comply with Canada's Anti-Spam Legislation (CASL). We will only send you commercial electronic messages if you have given express or implied consent. You may unsubscribe at any time by emailing hello@tech9grow.com with "UNSUBSCRIBE" in the subject line.
5. Cookies & Analytics
Our website uses Google Analytics 4 to understand how visitors use our site. This service uses cookies — small text files stored on your device. The data collected is anonymized and used only for improving our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers (such as Google Analytics, Formspree for form submissions) solely to operate our website and services. These providers are bound by their own privacy policies.
7. Data Retention
We retain your personal data only as long as necessary to provide our services or comply with legal requirements. Contact form submissions are retained for up to 12 months. You may request deletion of your data at any time.
8. Your Rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at hello@tech9grow.com.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data: